This site has been created to allow our clients to view image galleries and to place their print or digital download orders.
Please view some important notes below to make your experience a little easier.
How do I order my web site package?
Buy 5 pay $50, Buy 10 pay $80
Go to Shopping cart and click on packages.
You can add this package to your shopping cart to purchase.
You will then be able to select one or more photos from this website to build this package.
Select the images you would like by clicking on the shopping cart icon, then click on the + button to add to package.
Once you have selected 5or 10 images you can go to checkout to complete your purchase
Online Credit Card Payment for School Class Photos
Please go to www.festivalphoto.com.au
Select School Class Photo Payments
Select your School Name Type in Your Students Last Name
Select the box of your student, if you have more than 1 student, please select all names you are purchasing packs for.
Click Continue. Select your package type and quantity for all your students.
If you are purchasing a Family Pack, Please complete payment of individual packs FIRST.
Then return to 'Select School Class Photo Payments' and select the Oldest Student and select Pack E to make payment.
Fill out your Basic Information and select checkout continue. This takes you to the PayPal payment page.
You may pay with PayPal or Credit card.
All Student Packs are delivered to your Students School.
Any questions please call 1300 360 241 or email jess@festivalphoto.com.au
How do I Download my images ...?
You will be sent an automatic email, explaining how to download. Check you junk or spam folder.
Go to our web site. In the top right-hand section Click on the person icon and login with your email and password.
Once logged in click on your name and select MY ACCOUNT.
Down the bottom of the page will be YOUR ORDERS
Select you Order reference by clicking view my order details
Select GO TO DOWNLOADS
On the right-hand side select DOWNLOAD.
Your downloads will be sent to your computer.
Thanks
How do I view Image Galleries...?
An access code is required to gain entry to secure content. To obtain an access code, click request access on the gallery you wish to view, complete the required details and submit. We will supply the access code by email or contact your school/organisation & they can provide the access code.
How do I purchases images and Register...
Please click on Register at the top of the page. This will allow you to create an account to save to your shopping cart and make purchases.
When Registering you will receive a password. This password is only for accessing your account. It is NOT the password for the Gallery you are looking at.
Payment...
Orders are paid for using your credit card, via PayPal. Please note that orders will not be processed until full payment has been received. A Tax Invoice with be emailed to you.
Digital Files...
Your gallery may or may not give you the option of downloading digital files, depending on the category of client you are. If you wish to have this option, but it isn't available on your gallery, please do not hesitate to contact us with your request. When ordering Digital downloads you will receive an email when your downloads are ready, please click on the link in your email or log in with your account details to download. High resolution images will be downloaded as a ZIP file as it contains both the image & a text file containing the licencing terms & conditions. You will need to have a unzip program, a free version can be downloaded such as
www.win-rar.com (if required.)
To unzip files in Windows 11 or Windows 10, follow this procedure step by step:
Watermarking...
All of the images that you see on this website are watermarked to protect their integrity, and our copyright. If you are downloading HIGH res or FACEBOOK LOW res digital files, your downloaded images will NOT be watermarked. All PRINTS will be supplied to you, of course, without watermarking.
Products and Prints...
All Festival City Photography prints are produced by our 2 in house state of the art professional photographic processing labs. Festival has total quality control over all our photographic processing & only use high quality “lustre” paper.
We have provided this website to assist our clients in having an easy to follow and efficient ordering process. Please do not hesitate to contact us should you have any issues with the site or suggestions on how we might improve this service. Click
Displaying images
Images displayed on our web site are for the purpose of enabling our customers to see and order prints, files or other souvenir photographic products.
We will not display any photo that we deem to be defaming, or even unflattering.
If you would like to have an image removed from our site simply email or phone us with the image number and we will act immediately.